Proactive Chat Reference: Getting in the Users’ Space

Research output: Contribution to journal › Article › peer-review

Original language	American English
Journal	College & Research Libraries News
Volume	75
Issue number	4
State	Published - Apr 2014

Keywords

@article{b0fe0c345bad4554aa72b1218f9f92ea,

title = "Proactive Chat Reference: Getting in the Users{\textquoteright} Space",

keywords = "academic libraries, library reference services, library user services, online chat",

author = "Jie Zhang and Mayer, \{Nevin J\}",

year = "2014",

month = apr,

language = "American English",

volume = "75",

journal = "College \& Research Libraries News",

issn = "0099-0086",

number = "4",

}

TY - JOUR

T1 - Proactive Chat Reference: Getting in the Users’ Space

AU - Zhang, Jie

AU - Mayer, Nevin J

PY - 2014/4

Y1 - 2014/4

KW - academic libraries

KW - library reference services

KW - library user services

KW - online chat

UR - http://crln.acrl.org/content/75/4/202.full.pdf

UR - http://0-search.ebscohost.com.library.jcu.edu/login.aspx?direct=true&db=a9h&AN=95586641&site=ehost-live

UR - https://www.scopus.com/pages/publications/84900442557

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M3 - Article

SN - 0099-0086

VL - 75

JO - College & Research Libraries News

JF - College & Research Libraries News

IS - 4

ER -